Frequently Asked Questions

Not all water damage is equally dangerous, but black water, such as sewage or floodwater, is highly contaminated and poses serious health risks. It requires immediate attention and specialized cleanup, which our specialists are trained to do.

The drying time depends on the materials affected. Drywall, carpets, and hardwood floors take longer to dry compared to other materials. We use moisture meters to track progress and adjust equipment as needed.

It’s best not to handle water removal yourself, especially with standing water around electrical outlets or sagging ceilings, as it can be dangerous. Moreover, most insurance claims require documentation before any cleanup is done. Our restoration contractors can provide the documentation needed to support your insurance claim.

If the water is clean (Category 1), many of your personal belongings can be salvaged. With Category 2 water (e.g., rainwater), there's a higher risk of microbial growth and mold, which may damage items. Our team will assess what can be saved or restored and document everything for your insurance records and potential reimbursement.

Restoration times vary, but we work efficiently to complete the job as quickly as possible. From structural repairs to odor removal and cleaning up smoke damage, we begin as soon as the project scope is determined and don’t stop until both you and your insurance company are satisfied with the results.

In most cases, yes. Check your policy for details, but fire damage is generally covered if caused by a flame. Hiring professionals in fire and water restoration services can help ensure proper documentation of the loss, including overlooked issues like cleaning your HVAC system of soot or addressing water damage caused by extinguishing the fire.

It depends on the extent of the fire damage. Minor smoke damage cleanup might take a few days, but larger restorations can take longer. For families with elderly members, children, or anyone with health conditions, it’s best to wait until smoke damage from the fire is fully addressed. Professional restoration services can speed up the process and ensure your home is safe and livable again.

DIY cleaning is not recommended because soot contains oil-based residue and toxic contaminants that can damage surfaces if handled incorrectly. It’s best to seek help from professionals who are trained to follow fire damage restoration guidelines for a safe and effective cleanup.

Smoke damage often affects hidden areas and leaves behind stubborn odors. If airing out didn’t work, professional smoke damage clean up is the next step. Our specialists can locate and remove residue from hard-to-reach spaces to eliminate lingering smells effectively.

Yes, mold from water damage can be dangerous, especially if it’s left untreated. Mold growth not only damages your property but can also pose serious health risks.

Mold thrives in areas with excess moisture, often resulting from water damage. Leaks, floods, or high humidity create the perfect environment for mold to grow. Our team specializes in addressing water damage and mold to prevent further issues and restore your space.

The cost of mold removal depends on the extent of the mold growth and the size of the affected area. After an on-site assessment, we provide a detailed estimate of how much mold remediation costs according to your situation. Rest assured, we offer fair and transparent pricing.

DIY mold removal is not recommended, as improper handling can spread mold spores and worsen the problem. Our trained professionals know how to treat mold by following guidelines and using specialized tools to remove mold safely and completely.

Homeowners insurance may cover mold remediation if the mold is caused by a “covered peril,” such as a burst water heater or water damage from firefighting efforts. However, gradual damage from neglect, like a leaking pipe, is usually not covered.

If the source of the mold is properly identified and repaired, remediation is typically successful. Consider a post-remediation mold clearance test by a third party to confirm the area is free of mold before sealing it to prevent regrowth.

Preventing mold involves addressing moisture issues, such as fixing leaks and improving ventilation. Our team can help identify potential problem areas and provide guidance to keep your property mold-free.

At Dry Source, we specialize in cleaning and restoring properties affected by natural disasters like wind, hail, and severe storms. Whether it’s roof leaks, structural damage, broken windows, or water intrusion, our team has the expertise to handle it all and restore your property to its original condition.

The duration depends on the extent of the damage to your home or business. After our initial assessment, we’ll provide a detailed timeline for cleaning and restoring your property.

Yes, we offer storm damage restoration services for both residential and commercial properties. From small businesses to large facilities, we have the expertise to handle projects of any size, including commercial water damage cleanup to tackle flooding and other storm-related issues.

We understand that time is of the essence after a natural disaster. That’s why we’re available 24/7 and can often respond within hours. Our team will quickly assess the damage and start cleaning and restoring your property to prevent long-term issues.

Storm damage can sometimes go unnoticed, like roof leaks or subtle water damage. If you spot issues later, don’t worry—contact us immediately. Addressing the damage promptly can prevent long-term problems and save you money in the future.

At Dry Source, we handle every aspect of reconstruction for your home or business. From structural repairs and drywall installation to flooring and painting, our restoration professionals are equipped to bring your property back to its pre-loss condition.

While DIY projects may seem appealing, it’s safer and more efficient to hire professional home restoration contractors to ensure proper repairs, compliance with building codes, and long-term durability. Their expertise and attention to detail guarantee high-quality and long-lasting results.

Yes, we do! We’re experienced in working with insurance companies to ensure a smooth claims process. Our team can assist with documentation, provide detailed estimates, and communicate directly with your insurer to help you get the coverage you deserve.

The timeline for reconstruction varies based on the damage's extent and the property's size. Our restoration technicians will provide you with a project timeline after assessing your property carefully.

Yes, we can. Whether your property has suffered from water damage, fire, or any natural disaster, our restoration professionals are here to help. We specialize in reconstructing homes and commercial properties to restore them to their original condition or better.

Signs of a sewer backup include slow-draining drains, foul odors, or water pooling around toilets, sinks, or bathtubs. If you notice any of these, it’s best to call a professional cleanup service like Dry Source to inspect the situation.

Sewage backups can be caused by several factors, including blockages or damage in the sewer system, which can disrupt the flow of water and sewage. Tree roots infiltrating pipes, clogs from grease or debris, and even issues with a septic tank can also lead to backups.

The duration varies depending on the extent of the damage. Our experts can clean smaller areas in a few hours, while larger projects may take a day or more. You can rest assured that we will clean and disinfect your property as efficiently as possible.

If you have a sewer backup, avoid using any water fixtures to prevent further damage. Then call a professional service immediately. Sewer backups can release raw sewage into your home, which poses serious health risks.

A contaminated area with raw sewage is unsafe to enter without proper precautions. Our team will assess the contamination and thoroughly disinfect the area to make sure it's safe before you re-enter.

Asbestos is a mineral once widely used in building materials for vinyl floor tiles, popcorn ceilings, and insulation. When materials containing asbestos are disturbed, tiny fibers can be released into the air. Breathing in these fibers can lead to serious health hazards, including mesothelioma, asbestosis, and lung cancer.

If your home was built before the 1980s, there’s a chance it could contain asbestos in materials. To be sure, avoid disturbing anything and have professionals like Dry Source test for asbestos-containing materials.

Asbestos abatement costs depend on several factors, like how much asbestos is present, where it’s located, and how complex the removal process is. We’ll provide a clear estimate after inspecting your property.

Not all popcorn ceilings contain asbestos, but if your home was built before the 1980s, it’s a good idea to have them tested. If there is asbestos found in the ceiling, it’s best to remove it to avoid potential health risks.

Removing asbestos on your own is not safe. Disturbing asbestos-containing materials without proper equipment can release dangerous fibers into the air, putting you and others at risk. It’s always best to hire trained professionals like Dry Source for the job.

The time it takes depends on the size of the space and the amount of asbestos that needs to be removed. Most projects in homes take about 1-3 days. You can rest assured that we work efficiently while keeping your safety our top priority.

Yes, exposure to asbestos fibers over time can cause serious health conditions such as mesothelioma and lung cancer. If you suspect asbestos in your home, it’s best to have it professionally removed to protect your health.

Yes, most home additions and renovation projects require permits to comply with local building codes. We will handle all the necessary permits and paperwork to ensure your project is legal and safe.

At Dry Source, we provide detailed estimates and help prioritize your needs. We’re committed to keeping your construction project on budget without sacrificing quality. You’ll always know where your money is going and what to expect throughout the process.

We specialize in room additions such as extra bedrooms, home offices, or family rooms. Our team works with you to design an addition that seamlessly integrates with your home’s style.

A general contractor oversees and coordinates all aspects of your construction project, including scheduling, managing subcontractors, and ensuring quality work. Specialized contractors, like electricians or plumbers, focus on specific tasks within the project. Dry Source is a general contractor and can manage both specialized and general aspects of your project.

To prepare for a bathroom renovation, clear the area of any personal items and fixtures you don’t want to be damaged. Discuss your ideas and preferences with us, including your ideal timeline and budget, and we’ll handle the rest.

Signs that your home may need structural repairs include cracks in the foundation, sagging ceilings, uneven floors, or doors and windows that don’t close properly. If you notice any of these issues, it’s important to contact a construction contractor to assess the problem before it worsens.

Yes, we handle both large and small construction projects. Whether it’s replacing windows, installing new gutters, or fixing a leaky roof, we’re happy to take on any size project. Our restoration contractors bring the same level of attention and quality to every job.